Firm collects $150,000 in first two months: "found money"
Lippes Mathias has 139 attorneys across 10 offices, dedicated to helping grow their clients’ businesses. Chambers USA, U.S. News Best Lawyers, and Super Lawyers all recognize Lippes Mathias’ exemplary attorneys and practice areas.
Richard Rychlicki, Chief Financial Officer, was looking to improve Lippes Mathias’ financial process and relieve the onus from attorneys having to call clients about A/R: “No one wants to go out there and be a collections company.”
Rich chose BillingQ to solve this problem, understanding the critical impact automating the last stage of their billing cycle, collections, would have for Lippes Mathias. “In less than two months after implementation, we’ve collected $150,000 in ‘found money’ because of BillingQ, going all the way back to 2019.”
Time-saving A/R notices alleviate attorneys from having to make collections calls, which results in timelier payment and better attorney-client relations. “I would highly recommend BillingQ, especially for firms struggling with the collections process,” says Rich. “This automation is wonderful.”
BillingQ’s success has prompted Lippes Mathias to pursue another phase in their implementation in 2023: “We’re going to roll out electronic payments for statements next because it worked so well for A/R notices,” says Rich.
I would highly recommend BillingQ, especially for firms struggling with the collections process.
Although dashboards drove Gina’s decision to implement BillingQ, there was another significant benefit: billing workflows. “That has become a big positive for us because now, instead of us manually emailing statements out individually, they get sent via an automated workflow. It’s saved our accounting department a lot of time.”
Another benefit is getting paid: “The second thing that was a big plus for billing was ACH and credit card payments. We’re seeing a lot more client use of electronic payments now.”
“We love ProLaw, but needed a better user experience for the attorneys and their assistants.” The combination of BillingQ and ProLaw has given the firm exactly the solution they needed.
Solution Benefits
Lippes Mathias selected BillingQ to improve their financial process and relieve the onus from attorneys having to perform collections.
We’re going to roll out electronic payments for statements next because it worked so well for A/R notices.
Email Bill Delivery
BillingQ automates the process of emailing new bills out to clients, creating professional delivery with merge-field email templates and workflow settings at the billing attorney and client/matter level.
Time-Saving A/R Notices
A/R notices are sent based on workflow settings, with a professional email and one combined PDF attachment that includes a Statement of Account linking to the detailed bills which are outstanding. A/R notice emails can be reviewed by accounting and/or the billing attorney and their delegates, and then edited before being sent.
Electronic Payments
BillingQ provides a streamlined user experience compared to typical merchant accounts for electronic payments, securely storing ACH and credit card information and supporting automatic payments. Electronic payments are part of an automated workflow that guarantees less hassle and faster payments.