Cost Recovery

CostQ is the leading cost recovery and analytics solution in the legal market:

  • Running in 52 countries, used by 40% of the AmLaw 200 and 12 of the top 20 global firms. 
  • A pioneer in embedded software, with industry-leading support for Canon, Konica Minolta, Xerox, Ricoh, and HP.
  • Intense focus on user experience to make every task simpler and easier. No need to toggle between terminal and device screens with CostQ embedded software.

Streamlined Cost Recovery and Analysis

Embedded Cost Recovery

Based on rules set by the firm on who is required to bill back their copies, client/matter capture will appear on the multi-function device. Easily mark matters as a favorite and quickly select recently used matters in History. Instantly responsive search for client/matter as you type. B&W and Color copies are detected automatically.

Cost Recovery for Printing

Client/matter capture will appear for chargeable prints based on the firm's rules. The same Favorites, History and Search capabilities are available as embedded. Batch printing allows users to print multiple documents even from multiple applications and then assign the matter code for all the print jobs as a single action. History and Favorites are global and follow the user regardless of their location or device.

Rules and Authentication

CostQ provides the ability to define rules which support sophisticated use cases including, approval of costs based on value, quantity or the cost type, force users to assign a different matter via the exception editor, and enforce narratives for specific cost types or matters.

Billing Integration for Cost Recovery

CostQ integrates with 22 financial management systems to automatically update client/matter information for validation and batch transfer cost transactions back to billing.

Exception Editor

CostQ Exception Editor allows users to continue to work and capture costs even if the matter code is unknown or not yet active in the firm’s billing system. Users can utilize a suspense matter, defined by the firm, or our built-in override facility to capture the costs and then assign the transactions at a later date.

Instant Notifications

CostQ will send e-mail notifications reminding users that they have exceptions to assign; these notifications and the exception editing interface support delegation, allowing attorneys to grant access to their assistants or other team members.

Disbursement Entry

Disbursement entry supports firms in capturing many manual costs, such as consumables used in the firm's copy center. Binding, dividers, lever arch files, acetates, and many other costs can be captured and billed by copy center staff. Imports from innumerable additional expense sources are supported, including delivery charges, phone calls, online research, taxi charges, and many others.

Extend the Discipline of your DMS

Deep integration

CostQ integrates with all major document management platforms. Client/matter information is automatically defaulted when capturing costs for printing.

Ease of Use

Users who print from the DMS can walk up to the copier or MFD and see the matter on the recent matters list, making matter selection for copy a simple touch of the button.

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