Management Team

nQ Zebraworks’ management includes some of the most experienced and inventive professionals in the legal support and technology industry. This background has enabled nQ Zebraworks to build innovative products that are easy to use in a professional services environment and contribute meaningfully to the bottom line.

Rick Hellers

Co-CEO
For decades, Rick Hellers has been an early adopter, innovator and influencer in legal technology. Since getting his first job at a law firm in 1979, he has worked at a number of firms, as a consultant and since 2003 as the founder and co-CEO of nQ Zebraworks. Rick is a legal tech trailblazer who has pioneered embedded cost recovery and modernized document management. He is a founding member of ILTA and has spoken at its Annual Conference in five different decades.

Bill Bice

Co-CEO
A serial entrepreneur, Bill started his first company at age 18, growing ProLaw Software into the largest law firm automation system for small and mid-size law firms. Joining the acquirer at Thomson Reuters, Bill joined the management team of the $2B West division, where he used the marketing sophistication of an industry leader to take a brand new offering to market, West km.

Ken Bassham

CRO
Ken’s experience helping business grow started with joining ProLaw Software in 1998 as the National Sales Manager. During his tenure, he rolled out the B2B sales team that accelerated ProLaw’s expansion, leading to acquisition by Thomson Reuters. Ken joined the team at Thomson Reuters as Senior Director of Sales, overseeing the law firm segment.

Ben Morin

CTO
Ben is a full-stack technologist and entrepreneur with over twenty-five years' experience and a focus on DevOps. As CTO, he directs technology strategy and oversees platform architecture. Ben was previously the Director of Software Development at ProLaw Software and a Senior Software Architect at Thomson Reuters. In 2005, he co-founded boomtime and served fifteen years as its CTO.

Glen Grambart

Vice President,
Finance & Administration
Glen has more than 20 years of experience in financial and operational management. He brings strong experience working with venture capital firms within the M&A industry and remodeling early-stage technology ventures.

Mark McNeal

Product Owner
Mark McNeal has 10 years of implementation and project management experience within the information technology field. Most of those years have been spent performing and managing projects for nQ Zebraworks. The remaining years were spent managing small to large projects for an outsourced IT services vendor specializing in community banks.

Patty Robertson

Director
Channel and Client Advocacy
Patty is responsible for supporting, and growing the company’s partner and reseller relationships, ensuring client needs are met, and communicating about updated products that could be of value. With over 30 years’ experience with both software and hardware supporting law firms, she is well versed in law firm operations and understands the challenges law firms face relative to technology.

Phil Hewson

Director of Products
Philip leads our development teams and is responsible for product delivery and innovation. He joined nQ Zebraworks in 2006 as an implementation specialist where his responsibilities included managing and delivering projects for our legal clients in the UK, Europe, Africa, and Asia. He brings that same focus and dedication to ensuring our products meet the needs of our clients today and into the future.

Pam Fabean

Manager, Support
Pam is a Customer Support Manager with strong leadership and relationship building skills and over 30 years of experience in the legal software industry. She is constantly striving to bring complex and demanding support situations to the best conclusion for both the client and the business.

Dave Umlah

National Director
of Channel Sales
Dave has worked in various leadership roles in sales and marketing positions within Marriott and Hilton. For the last couple years, Dave has worked with in business development for the Association of Legal Technologists (ALT) working with legal tech vendors, law firms, and association members.
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