We got great feedback from the Digital Mailroom Best Practices webinar that Rick and I did earlier this month. We asked questions along the way, and I want to share what we found out.
We wanted to know, how are firms handling physical mail today? Email is the most common way (73%), while also supporting office pickup (38%) and currier to recipients’ homes (21%). Only 16% profile directly to the DMS. The total exceeds 100% because many firms support more than one option.
Using email puts tools already at firms’ disposal to work to solve the problem – and we’ve helped many, many firms do this with our scan solution.
MailQ was born out of our firms’ feedback on the challenges that come with using email for the distribution of physical mail:
MailQ tackles these issues, leveraging our Queues workflow engine to solve a problem that isn’t going to go away in our new Work From Anywhere reality.
Other interesting takeaways:
For the vast majority of firms, that means welcome to Work From Anywhere! Going digital in your mailroom has huge advantages – it makes you wonder why we weren’t doing this before.
We’ve had many firms that wanted to invite others to the webinar, so we’re going to do it again. Please join and see what we’ve learned working with hundreds of firms on their scanning:
Digital Mailroom Best Practices
Wednesday, March 31st, 2021 12:00 pm ET
Click here to register
All the best,